✦ from each sale, we donate €1 to help children in urgent need and to fight against child trafficking, which happens worldwide. ✦

shipping policy

DOMESTIC TRANSIT TIME

We ship Monday- Friday. We do not ship Saturdays, Sundays or Federal Holidays. (We define Monday- Friday as business days).

For Austria: Standard Flat Rate Shipping within Austria is Eur 5.50.
On average a shipment takes 3 business days for delivery,  we ask that you allow up to 5 business days. 

Shipping Rates to European Countries

Germany: Eur 8.50,-

Zone 1:  Eur 10,- for Slovenia, Hungary, Luxembourg, Netherlands, Slovakia, Belgium, Czechia 

Zone 2: Eur 14.90  for Croatia, Italy, Sweden, Denmark, France, Monaco, Poland 

Zone 3:  Eur 14.90 for Greece, Lithuania, Spain, Bulgaria, Estonia, Finland, Iceland, Latvia, Portugal, Romania, Cyprus

Zone 4: Eur 14.90 for  Russia, Switzerland, United Kingdom, Bosnia & Herzegovina, Liechtenstein, Montenegro, Norway, Serbia, Ukraine

Please note:

    • We are not responsible for delivery delays due to Covid19, severe weather, natural disasters or strikes, and some of our carriers may experience delays during the holiday season.
    • Any unclaimed or refused packages that are returned back to us by the carrier will be put back on the website to be up for sale again. Shipping charges are non refundable. 
    • Any packages that are returned back to us due to customers entering their wrong shipping address will be put back on the website to be up for sale again. Shipping charges are non refundable.

DOMESTIC TRACKING

When your package ships from our warehouse, you will be notified with a tracking number in our shipping confirmation email. You can track the status of your package at the link in the email you receive.

 INTERNATIONAL SHIPPING

Shipping fees calculated at checkout depending on your zip code and total weight of the order. 

Enter your shipping address at checkout to get a quote.

We are required by law to accurately list the contents and price of your purchases. Your purchases may be subject to duties and or taxes. You, the buyer, are responsible for any duties, taxes and customs changes.